Kearns & Co Client Feedback Form

You found your interaction with our firm via telephone to be professional and courteous?

• 4
• 3
• 2
• 1

If no please provide comments:

Our staff's attitude was warm and positive?

• 4
• 3
• 2
• 1

If no please provide comments:

Our Client Care Coordinator's assistance was helpful?

• 4
• 3
• 2
• 1

If no please provide comments:

You found value in having your instructions confirmed and the process explained to you?

• 4
• 3
• 2
• 1

If no please provide comments:

Our office location was convenient and trouble-free?

• 4
• 3
• 2
• 1

If no please provide comments:

You took comfort in your legal assistant's knowledge and expertise?

• 4
• 3
• 2
• 1

If no please provide comments:

Your legal assistant was professional, accurate and handled all of your concerns competently?

• 4
• 3
• 2
• 1

If no please provide comments:

Your appointment for signing was scheduled to your convenience?

• 4
• 3
• 2
• 1

If no please provide comments:

You found your lawyer to be approachable and easy to talk to?

• 4
• 3
• 2
• 1

If no please provide comments:

Your lawyer took the time to clearly explain everything to you?

• 4
• 3
• 2
• 1

If no please provide comments:

Your overall impression of our firm exceeded your expectations?

• 4
• 3
• 2
• 1

If no please provide comments:

You would use our firm again or refer us to someone close to you?

• 4
• 3
• 2
• 1

If no please provide comments: